Showing posts with label Design. Show all posts
Showing posts with label Design. Show all posts

Friday, January 2, 2015

More Ideas for Design Principles for Flourishing Organizations

Over the holidays  I was fortunate to have received a copy of Antarctica by Kim Stanley Robinson (published 1998) - set in the near future and based on the author's experiences visiting the antarctic in the mid 1990s.

Other than the shockingly (to me at least) high level of understanding of climate change that was known 15+ years ago, one of the most interesting elements of the book was the 8 elements of a proposed "Antarctic Protocol".

These protocols, developed by the characters in the book in response to varies crises, have the goal of proposing a set of behaviors that could lead an Antarctic continent where human and other life could flourish.  The first seven elements comprehensively cover the economic, social and environmental choices needed for flourishing to be a possibility.  The 8th of these elements posits "What is true an Antarctica is true everywhere else (on earth)" (a compelling key hypothesis of one of the main characters).

As I read them it struck me that the comprehensive nature of these proposals for the Antarctic continent were highly related, complementary and overlapping with my own proposals for design principles for flourishing organizations - introduced in this blog post "Towards Design Principles for Strongly Sustainable Organizations"  (for the full text of my thinking see my thesis  Chapter 4, sections 4.7.2, pp.398-403 "Towards a Theory for the Conditions Required for Strongly Sustainable Organizations" and Chapter 7, section 7.7, pp.845-856 "Proto-Strongly Sustainable Business Design Principles").

Of course both my proposals and Kim Stanley Robinson's align well with the Goals and KPIs of the Draft version of the Future Fit Business Benchmark.

To allow for comparison, I reproduce below the 8 Points of Kim Stanley Robinson's Antarctic Protocols.

I look forward to everyone's reactions;  not least who else is doing similar thinking about the design principles for organizations who choose as a goal to create the possibility for a flourishing environment, society and economy for humans and all other life on our shared finite planet?

____________
“The Antarctic Protocols”
Pages 626-628 Antarctica by Kim Stanley Robinson 1998, Bantam Books

1. The Antarctic Treaty should be renewed as soon as possible, after whatever renegotiation is necessary to get all parties to agree to terms and sign. Some law needs to be in place. Paraphrasing the original proposal for an Antarctic Treaty, written by people in the American State Department in 1958: "It would appear desirable to reach agreement on a program to assure the continuation of fruitful scientific cooperation in that continent, preventing unnecessary and undesirable political rivalries, the uneconomic expenditure of funds to defend individual interests, and the recurrent possibility of misunderstanding. If harmonious agreement can be reached in regard to friendly cooperation in Antarctica, there would be advantages to all other countries as well."


2. In this renewed Treaty, and by a more general proclamation of the United Nations, Antarctica should be declared to be a world site of special scientific interest. Some may wish to interpret this to mean also that Antarctica is a sacred ritual space, in which human acts take on spiritual significance.


3. Oil, natural gas, methane hydrates, minerals, and fresh water all exist in Antarctica, sometimes in concentrations that make their extraction and use a technical possibility. (Oil in particular, to be specific about the most controversial resource, is located in no supergiant fields but in three or four giant fields and many smaller ones, totalling approximately fifty billion barrels). Given that this is so, and that world supplies of some of these non-renewable resources are being consumed at a rapid rate, the possibility of extraction needs to be explicitly considered by not only the Antarctic Treaty nations, but the United Nations as well.

Non-Treaty nations, in the Southern Hemisphere in particular, think of the possibility of oil extraction from Antarctica as one way of solving energy needs and dealing with ongoing debt crises. At the same time current oil extraction technology presents a small but not negligible risk of environmental contamination as the result of an accident. Technologies are likely to become safer in the future, and world oil supplies are decreasing so sharply that any remaining untapped supplies, left in reserve for future generations who may need oil for purposes, other than fuel, are likely to be extremely valuable. These trends point to the idea of caching or sequestering certain oil fields for future use. Southern Hemisphere nations in need of short-term help could perhaps make arrangements modeled on the debt-fornature exchanges that have already been made; in this case, the World Bank or individual northern countries might buy future rights to Antarctic oil from southern nations, with the payments to start now, but the oil to be sequestered, with extraction to be delayed until the extraction technology's safety and the need for oil warrant it.

At the same time, demonstrably safe methane-hydrate drilling could proceed, providing a less concentrated but still valuable source of fuel and income 'to the drillers, while serving also as a training ground for drilling technologies that could be considered for later use in oil extraction.


4. The Antarctic Treaty suspends all claims of sovereignty on the continent, at the same time that it specifies free access to all, and a ban on military presences for anything but unarmed logistical support. The continent is land without ownership, terra communis; it is not property but commons, in the stewardship of all humanity. It is also the largest remaining wilderness on this planet. As such it exists in an experimental legal state which cannot ban visitors. Therefore if people desire to live in Antarctica, and take that responsibility and that cost on themselves, this is their right, even if all governmental and other official organizations disapprove and withhold all support.

However, because Antarctica is such a delicate environment, individuals like countries should be required to adhere to the principles of the Antarctic Treaty in its current form, and to respect the continent's status as wilderness. This adherence and respect puts severe limits on the number of indigenous animals that can be legally killed under international convention and law; thus the natural carrying capacity of the continent for human beings is very low. People interested enough in Antarctica to consider living there should keep this in mind, and a scientifically established "human carrying capacity" should be ascertained for Antarctica and for its local bioregions, and the human population of the continent and the bioregions should not exceed carrying capacity. Current preliminary calculations of the human carrying capacity of the continent suggest it is on the order of three to six thousand people, but human carrying capacity in general is a notoriously vexed topic, and estimates of capacities both local and global range over many orders of magnitude, depending on the methods used; for instance, for Antarctica figures have been cited ranging from zero to ten million. Possibly work on this issue in Antarctica could refine the concept of human carrying capacity itself.

 5. If people do decide to try to become indigenous to Antarctica, special care will have to be taken to avoid polluting the environment, because the Antarctic serves as a benchmark of cleanliness for studies of the rest of the world, and in the cold arid environment many forms of pollution are very slow to break down. Some would wish to add that as sacred space, cleanliness of treatment is our obligation to this place.

Again the entire continent must be considered a site of special scientific interest, in this case becoming an ongoing experiment in clean technologies and practices, including sufficiency minima, recycling, waste reduction and processing, etc. The goal should be a zero-impact lifestyle, and the reality cannot stray very far from that goal.

The Treaty's ban on the importation of exotic plants, animals, and soils means that any local agriculture attempted by inhabitants will have to be conducted hydroponically or aquaculturally, in hermetically sealed greenhouses and terraria or in well-controlled aquaculture pens containing only indigenous sealife. This constraint will be one aspect of the carrying capacity calculations, and suggests also that self sufficiency for any indigenous Antarctic society or societies would be impractical and risky for the environment, and should not be considered a goal of such societies. The reliance on outside help should be acknowledged as a given.

Anthropogenic reintroduction of species that used to exist in Antarctica is an issue that we leave to further discussions elsewhere.

 6. The achievement of clean appropriate zero-impact lifestyles in Antarctica is not merely a matter of the technologies employed, but of the social structures which both use these technologies and call successor technologies into being, as a function of the society's desires for itself. This being the case, all inhabitants of Antarctica should abide by the various human rights documents generated by the United Nations, and special attention should be given to cooperative, non exploitative economic models, which emphasize sustainable permaculture in a healthy biophysical context, abandoning growth models and inequitable hierarchies which in Antarctica not only degrade human existence but also very quickly impact the fragile environment.

 7. In such a harsh environment all attacks against person or equipment constitute a threat to life and cannot be allowed. All those interested enough in Antarctica to come here must forswear violence against humanity or its works, and interact in peaceable ways.

 8. What is true in Antarctica is true everywhere else.

Wednesday, March 6, 2013

Collaborating Designers are (part of) the Solution


The title of  Nathan Shedroff's excellent 2009 book  Design is the Problem: the future of design must be sustainable identifies a key challenge of our time: how can we best design so that what we create is sustainable?  What are the principles for designing things, policies, business models, organizations, services processes etc. which would lead all of these to be resilient and sustainable?

Shedroff provides an introduction to a very wide range of the current sustainable design approaches, tools, techniques, frameworks.

However, while Shedroff's introduction is excellent, it has a key weakness:  he doesn't explore in depth what sustainability might mean in general, in the context of the design process and outcomes, nor whether the material he presents is consistent with such an understanding.


John Ehrenfeld, considered by some to be one of the founders of the Industrial Ecology movement, attempts exactly such a deep dive in his excellent 2008 book Sustainability by Design: a subversive strategy for transforming our consumer culture.

One of the many useful ideas which emerges from this is a wonderfully inspiring definition of sustainability, which he defines in a style that is similar to how one might define fairness or justice:

The possibility that human and other life can
flourish on this planet forever.

The book proceeds with a deep, daring and worthy attempt at deriving design principles which, if followed, would reliably create flourishing.  This is in itself a must read: Dr. Ehrenfeld explores the parameters and considerations for such design principles.  He starts with a diagnostic of humanities current mode of "having" (as opposed to "being") and then builds from an exploration of fundamental human (and non-human) needs by Manfred Max-Neef.

Unfortunately, by his own reckoning, he doesn't succeed at identifying sustainability design principles.  This is rather frustrating, although given the complexity of the goal entirely understandable; indeed it appears that Dr. Ehrenfeld himself is disappointed.  Having clearly establishing the knowledge frontier he is unable to see through the fog beyond.

So where might one turn for such principles?  What was the barrier that prevented Dr. Ehrenfeld from penetrating the fog of the unknown?

Oddly perhaps, an idea struck me while reading the latest work by Donald A. Norman, who some consider the father of Human Interaction Design (HID, often called Human or User Interface Design).  As examples: in the 1980's he helped establish the Apple Human Interface Guidelines and then in the early 1990's wrote the seminal Design/Psychology of Everyday Things (to be revised fall 2013 with new chapters on Design Thinking and Design in World of Business).

What's odd?   As far as I am aware, at least professionally, Dr. Norman has never expressed views or an interest in environmental, social and economic sustainability; although of course a good user interface based on empathetic understanding of the user is a (small but vital) component of enabling human flourishing.  This latter idea is one Dr. Norman has consistently made.

So how did the connection between HID and Sustainable Design principles arise in my mind?  Let me tell you the story.

In Living with Complexity Dr. Norman does two important things.  

Firstly presents a mea culpa of sorts from his prior works.  He (finally) recognizes that simplicity should not be the goal of Human Interaction Design; rather the goal should be the presentation of the complexity necessary and inherent in all human activity in ways that facilitate learning, and efficient and effective use of a socio-technical system's functionality.  

It is clear that this re-framing of the problem that HID attempts to solve better aligns it with finding solutions to the problems arising from necessary complexity of the simultaneous integration of the environmental, social and economicAs Dr. Ehrenfeld points out, this integration is required for human flourishing, and of course, is generally ignored by profit first businesses (at an every increasing risk to their shareholders)

Secondly, in light of this realization, Dr. Norman updates the design principles for effective and efficient Human Interaction Design.  These can be summarized as:
  • A clear conceptual model of the interaction 
  • Clear signifiers to indicate the place and nature of the possible actions (commonly, but inappropriately, called 'perceived affordances' 
  • Discoverability, where a person could determine the potential actions at any time through inspection
  • Feedback to disclose what action has just taken place.
Dr. Norman goes on to state
"These are fundamental principles of interaction derived from understanding the psychology of the users. As a result, these are independent of the platform and the form of interaction. Whether the interaction is controlled by buttons  and levers, steering wheel and foot pedals, mouse and keyboard, gestures in the air or touchpad, these fundamental psychological principles still apply. The principles will be implemented differently for different systems of control and interaction, but they must be followed if the resulting systems are to be understandable."
(The above from 2012 Communication of the ACM article which amongst other things summarizes some of the books key points: reference below) 

So this in my mind led to a question: might these principles be the basis for the sustainable design principles which Ehrenfeld failed to find?

Might this profoundly empathetic approach to HID design be at the heart of the design of sustainable and resilient things, policies, business models, organizations, services processes?


 Collaborating Designers
So returning to the title of this post... perhaps Shedroff is only partially correct in his assertion that "design is the problem" and that "the future of design must be sustainable".  

I wonder if a collaboration of designers, and a synthesis from their respective works, for example Ehrenfeld and Norman might not also be required.

Imagine if Norman's socio-technical HID principles could be applied to the deep systems oriented understanding of the sustainability and resilience problem space which Ehrenfeld has developed?  How cool could that be? 

I will be attempting to get Ehrenfeld and Norman to comment on this idea...  if you know either of them, and think this idea has merit, please bring this post to their attention!

 
 Further Reading
  • Ehrenfeld, J. (2008). Sustainability by design: a subversive strategy for transforming our consumer culture. New Haven, Connecticut, U.S.A.: Yale University Press. 
  • Norman, D. A. (2011). Living with complexity. Cambridge, Massachusetts, U.S.A: MIT Press.
  • Norman, D. A. (2012). Yet another technology cusp: confusion, vendor wars, and opportunities. Communications of the ACM, 55(2), 30-32. doi:10.1145/2076450.2076460
  • Shedroff, N., & Lovins, H. L. (2009). Design is the problem: the future of design must be sustainable. Brooklyn, New York, U.S.A.: Rosenfeld Media.

Towards Business Design Principles for Strongly Sustainable Organizations

I'm busy writing up my thesis right now: "Towards an Ontology and Canvas for Strongly Sustainable Business Models: A Systemic Design Science Exploration".

Based on my considerable progress over the past 2 months I've just added my third post to the blog of the Strongly Sustainable Business Model Group (SSBMG), an applied research group within OCADU’s Strategic Innovation Lab (sLab) that I helped to co-found. 

This new blog post is about one aspect on my thesis:
  • The Strongly Sustainable Business Model Ontology (SSBMO) and the canvas it “powers” (the SSBMC) asks the right questions of business model designers who are trying to create strongly sustainable business model designs…
  • But what, based on the same natural and social science literature of strong sustainability used to identify the questions asked by the SSBMC, are good answers to those questions?

In short: if you design your business model using the SSBMC, while adhering to the design principles for strongly sustainable organizations, when you measure your business using the Gold Standard for Sustainable Business (now known as the Future Fit Business Benchmark), you should find you meet that standard!

I look forward to responding to your comments on the SSBMG blog... now back to writing!

Thursday, January 24, 2013

In Plain English...What is it You're Doing?

Inspired by Steve Easterbrook and the the wonderful XKCD's recent attempt to explain the parts of a Saturn V rocket (the "Up Goer Five”) using only the most common one thousand words of English...

Now there is  a web-based editor that let’s everyone try their hand at this, and a tumblr of scientists trying to explain their work this way.  So I thought I'd also try to explain my work... and here it is... a little awkward in places...but hey... it's not so easy when you can only use the most common 1000 words!

I've just added a few links in case you want to know more specifics... and used the word science once (its unfortunately not one of the top 1000 commonly used words)
Our one amazing world is full: of people, the stuff we've made and of the things we've done!  Some of all this is good but much of it is bad: for us and our children.  So now in the well-off places people are not happier than they were 5, 10 or 30 years ago. People may have more money but they are not happier. 

Business is a very big part of both the good and the bad.  So what can business change so that they only do good for people, our towns, and all other life in our world while still doing well?  This is the question my work starts to answer.
But most businesses go out of business very quickly!  This is bad for the people in the business and the people with the money that started the business.  So nearly 10 years ago a student and his teacher figured out the 9 big questions that needed to be answered to make it more possible for a business to stay in business and make money. Then 4 years ago they worked with 470 very bright people to make a book that a lot of people like a lot.
Now I am taking these questions and adding 5 more questions, using what we know from science about people, our world and how it all works. If a business figures out good answers to all the questions, new and old, it makes it more possible for them to make money, do good for everyone and everything on our world, and to keep doing this for a long time.
In my studies, that are almost finished, I have built and checked an easy-to-use way for all kinds of people to make plans for businesses that can do good and do well for a long time.
The next step is to get another group of very bright people to make a book so everyone can use these ideas to make more of these businesses so the world can be a better happier place for everyone.
 Will you join us?  Contact us here

P.S. Part of the reason for doing this is that I'm entering the International "Three Minute Thesis" competition (flyer) and needed to write a 300 character summary of my research that previously looked like this!  

Here is the 300 character version that uses scientific, future, tool and an ampersand!
Our world is full. Some of this is good but much is bad. Business is a big part of both. How can we use scientific knowledge to help business make things better?

I have designed & tested an easy to use tool to reliably plan businesses that do good and do well for a long time into the future.

Thursday, January 3, 2013

Food Eco-Industrial Park and Incubator - The Plant Chicago

How to describe "The Plant" in Back of the Yards on Chicago's South Side which I visited in late December 2012?

It is a net-zero energy and waste food business incubator and has at various stages of development:
  • Two breweries (one for tea, the other beer)
  • Two bakeries
  • A mushroom farm
  • Two fish farms
  • Two leafy greens farms
  • A jam producer
  • Demonstration and development kitchens
  • Training facilities
  • Rooftop, ground-level, and greenhouse Kitchen gardens
  • Shared office space and support services
  • Retail shop and visitors centre
  • Farmers market
The plant as it will be in 3 years

But as befits a project which John Edel, Executive Director describes as being planned using systems thinking, it's not just a list of businesses in a single building.  It far more integrated and multifaceted, though definitely not complicated.  Indeed there is a beauty to this business model...


 Outside In...
Looking from the 'outside' the project:
  • Is a start-up eco-industrial project creating high quality local sustainable food and jobs with zero net-waste and zero net-energy use
  • Is a business incubator for food producers, processors and retailers, including something like the Finnish "Open Kitchen" project
  • Has a collaborative, integrated and mutually supportive business model involving not-for-profit, for-profit and charitable organizations, the community, food entrepreneurs and consumers 
  • Aims to educate the local population about healthful food choices (in what many would describe as a food desert)
  • Is a proof of concept for an urban vertical farm
  • Is a green building project which is re-purposing a former meat processing facility through creative on-site reuse of all existing materials 

       Inside Out...
      From the inside, the business model is described by John Edel using a system dynamics like causal loop diagram - showing the cycles and flows of energy and materials through and in and out of each of  the various organizations and businesses involved:

      The System Dyanmics Flow of Materials and Energy in the Plant

      In this short talk by John Edel he explains much of the above and more with many more pictures! (Although John doesn't dwell on it there is some serious science and engineering behind this project).
      For a video which includes a good walk through of the first of the acquaponics (fish + leafy greens) farming operations (walk-through starts at 3m49):
       A Work in Progress...
      When I visited the foundations for the German Anaerobic Digester, similar to the ones installed as part of the Toronto Green Bin program back in 2004, were being actively excavated with installation and commissioning due for mid-2013.
      Eissenman Anaerobic Digester similar to the one being installed at The Plant
      The combined heat and power unit was installed, and the space for the chillers being actively prepared.  The tea brewery was in operation.  One of the bakery tenant's ovens was finished and awaiting final inspection and the 2nd aquaponic operation, a commercial tenant, was also just ramping up.  Mushroom production was underway and much evidence of other works in process! During the tour, which was led by John, he estimated that the space would be fully occupied by tenants within 3 years.
       So What...
      This is a wonderful example of the new art and science of strongly sustainable business model design!  It recognizes equally the need to simultaneously generate and integrate economic, social and environmental benefits while minimizing "costs" in all three dimensions.  At the same time it recognizes the context for all this activity and understands the necessary relationships between and with contexts for this business model.  Yes, it is more complex than traditional profit-first business models; but it is also far less risky in the short, medium and long term.  It recognizes the fundamental limits and needs of the environmental and a broad range of stakeholders - not just stockholders.  It will be effective at generating desirable outcomes for all.  Further by re-purposing waste as raw materials its operating costs for energy and raw materials will be lower, offering efficiencies higher than existing businesses in the same industries. BTW this is John Edel's second venture into strongly sustainable business: the first the highly successful Chicago Sustainable Manufacturing Center (CSMC).   The CSMC project, over 5 years, took a former manufacturing plant which had become a biker den and returned it to a profitable collaborative centre for small scale manufacturing! (John talks about it at the start of the video above). The continuing success of the CSMC bodes well for The Plant. From what I can tell this is a ground-breaking and unique project in North America - one that paves the way for many more.  Kudos to John and everyone else involved... may the Plant become a huge success and prove out its commercial, social and environmental viability...
      I will be following along with great interest! Now...how can we get one of these started in Toronto?
       More Detail
      For a great write up of the Plant see this recent article in the University of Washington's Conservation Magazine: The Inside Job by Canadian Jennifer Cockrall-King. The following are two panels which provide some more details which I photographed during my December 2012 visit to The Plant (right click to open in a separate window to view larger)

      Thursday, November 29, 2012

      Towards a Definition of Organizational Strong Sustainability - A Review of the Literature



      Based on my considerable progress over the past 3 months I've just added my second post to the blog of the Strongly Sustainable Business Model Group (SSBMG), an applied research group within OCADU’s Strategic Innovation Lab (sLab) that I helped to co-found.

      This new blog post is about one part of the thesis: the literature review I’ve just completed that I hope will
      • Provide a definition of organizational strong sustainability
      • Identify design principles for the Strongly Sustainable Business Model Ontology and the Canvas it powers
      • Contribute to the work to define a "gold standard" for organizational strong sustainability

      In this blog post I explore how this literature review relates to:

      • my Strongly Sustainable Business Model Ontology and the Canvas it "powers"
      • the "Gold Standard" for organizational strong sustainability, and
      • the SSBMToolkit which integrates these together to achieve the goal of the SSBMG

      If you'd like a copy of this literature review please contact me.

      I look forward to responding to your comments on the SSBMG blog... now back to writing!